This is normal, as Apple Mail cannot reach the email subdomain and will ask you to manually input email server details. The app will try to sign in, but the “ Unable to verify account name or password” message will appear. In the next window, select the Other Mail Account option and press Continue.Click Mail in the application menu and choose the Add Account option. Once you have all required details to set up your email account, proceed by adding an email account to Mac Mail: If you want, you can send this information to your personal email by writing in the email address in the box under the Email Instructions section. Write down this information, as you will need it in the next step.On a new window, you will see your account’s information.Hit the Connect Devices button next to the email account you want to set up on Ap Mail.
Find and click the Email Accounts icon in your dashboard. If you’re using cPanel based hosting, follow the steps below to find your account details:
PRO TIP: If you cannot remember the password for your account, you can easily reset it by clicking the Change Password button on the same page or create a new email address.